Google Apps Admin

Created by Chris Sandu, Modified on Tue, 18 Feb, 2025 at 4:18 PM by Chris Sandu

MIS Department Policy & Procedure

Document Name:	Google Apps Admin	Document Type:	Information
Written by:		Date/Revision Date:	4/20/2020

Support

Google Apps phone line available for service unusable issues

"Service unusable" is a Google server error that prevents users from accessing a Google Apps online service. By asking that you reserve the phone line for service unusable issues only, we can better ensure that all customers receive an immediate response in emergency situations.

(Local):1-877-355-5787

(Global):1-404-978-9282

To contact support, you will need the following:

Google Apps for Business PIN: 137474487

(Google support info as of 6/11/13)

Add Ons to check out

http://reflectivecode.com/gminder

ONIX Apps Manager

New site

https://onix-appsmgr.appspot.com

Rochelle and Kevin login with Google account

Vendors

Google Rep-Jenya Denissova, Enterprise Sales

650-214-2372

Jenya Denissova [jenyad@google.com]

John Pullen [jpullen@google.com]

Onix Networking Corp

GSA Vendor

Brian Mansell - Account Manager

brian@onixnet.com

www.onixnet.com

440-835-9355

800-664-9638 x355

Onix Limited Admin Dashboard

https://ladtest1.appspot.com

Administration Guides

http://deployment.googleapps.com/Home/resources-deployment-planning

http://www.google.com/support/a/bin/static.py?page=guide.cs&guide=22229&topic=22241#

http://deployment.googleapps.com/Home/resources-user-adoption/documentation-templates

http://deployment.googleapps.com/

User Guides

http://deployment.googleapps.com/Home/resources-user-adoption/elearning-videos

SMTP Relay through Gmail for internal systems

http://fmuntean.wordpress.com/2008/10/26/how-to-configure-iis-smtp-server-to-forward-emails-using-a-gmail-account/

Setup

Basically setup an SMTP server under IIS.

Outbound Security on the Delivery tab-enter the Gmail account and password that will be used to send the email and place a check mark to enable TLS encryption.

Outbound Connections on the Delivery tab-set the TCP port to 587.

Advanced on the Delivery tab-enter smtp.gmail.com in the Smart Host box.

We will send all notifications from notifications@rochesterhills.org account.