QVF Setup

MIS Department Policy & Procedure 

QVF Setup

Per Leanne Scott: QVF is compatible with Windows 10 as of June of 2016.

Setting Up New User: Need to contact QVF per the Notice from the State:

As of March 28, 2017, you will no longer be able to use the ADMIN user account.  This account will be used by state staff only. The ADMIN account should only be used for creating a secondary account with administrator level access for adding or removing users.  If you have any questions about the process, please contact the Help Desk at 800-310-5697 or via email at QVFHelpDesk@michigan.gov.  Thank you in advance for your attention to this matter!

 [The above was not done on time, therefore, the state must be contacted to create a new account.]

Client had to be rebuilt 8/2009. 

• Named QVF CLIENT 2 (Description)

• ROCHESTHI-CL-02 (Full computer name)

• WORKGROUP (Workgroup)

• Local User:  QVF, gebra5e5

• Static IP:  192.168.15.2   (Server is 192.168.15.1)

• Map Q drive to qvfshare on server pc.  (Name of the server is RCHSTR-HLS-CI)

Run procedure below to install:

1. Open the mapped Q drive on the client.

2. Open a folder called "Attached Replica Client" within the Q drive.  "Q:\Software\Attached Replica Client"

3. Run the Setup file in the "Attached Replica Client" folder.

4. Enter either the QVF server name or the QVF Server ip address in the field called Replica Location and click Install at the bottom of the form.  Ex. \\ipaddress  or \\servername

   1. The install runs very quickly.

   2. Use the same username and password on the client machines to get into QVF as you do the QVF server.

5. Open QVF

   1. CLERKS or VOTER (these are limited users)

      1. BINGO

   2. ROCHESTERHILLS (admin user)

      1. ballots

Installing on a city work station computer instead of one of the QVF client computers

1. Type \\172.20.2.45 into File Manager

2. Enter the QVF Admin username and password found in KeePass

   1. Be sure to put 172.20.2.45\ in front of the User Name to change the domain

3. Browse to \\172.20.2.45\qvfshare\software\Attached Replica Client (ARC)

4. Run the Setup.exe file

   1. Will ask for network credentials; use same QVF Admin username and password as above

From: Diljak, Mark

Sent: Friday, June 27, 2008 3:17 PM

To: 'djones@pontiac.mi.us'

Cc: Pasik, Sandra

Subject: Installing QVF client machines

You will find the instructions below for installing a second QVF machine (client machine).  This consists of mapping a drive to the QVF server on the client and installing the front end QVF software on the client machine.  Note that the client machine uses the data on the  QVF server meaning that the server has to be powered up in order for the client to run.  Also note that you may have to shut off the Windows firewall on the QVF server to get a successful install.

If you have any questions you can reach me at 517-241-2542.

Mark Diljak

Installing QVF client machines:

1. Map a network drive on the client machine to the letter "Q" pointing to a shared folder called QVFShare on the main QVF server in your office.  You can use either the ip address or the computer name of the server.  You may need the admin account from the QVF server--- check KeePass for username and password

2. Open the mapped Q drive on the client.

3. Open a folder called "Attached Replica Client" within the Q drive.  "Q:\Software\Attached Replica Client"

4. Run the Setup file in the "Attached Replica Client" folder.

5. Enter either the QVF server name or the QVF Server ip address in the field called Replica Location and click Install at the bottom of the form.  Ex. \\ipaddress  or \\servername

6. The install runs very quickly.

7. Use the same username and password on the client machines to get into QVF as you do the QVF server.

INSTALLING  QVF  ON  THE  COUNTER PCs

Since the counter PCs have IP addressing for their own network, use \\192.168.15.1 (the QVF server's IP address), to access the QVF installation program, and to connect to the QVF printer.

**VNC is no longer needed on the 2 front counter PCs since they now have QVF installed, making remote access to other PCs unnecessary.

BitLocker Drive Encryption recovery key (DP1589) 

1. To verify that this is the correct recovery key, compare the start of the following identifier with the identifier value displayed on your PC. 

Identifier: 99C97B8A-7AD2-407C-85FD-5060C5F5E939 

2. If the above identifier matches the one displayed by your PC, then use the following key to unlock your drive. 

Recovery Key: See KeePass – search for QVFGUEST 

3. If the above identifier doesn't match the one displayed by your PC, then this isn't the right key to unlock your drive. 

4. Try another recovery key, or refer to https://go.microsoft.com/fwlink/?LinkID=260589 for additional assistance.