Barracuda - Rerun Failed Backup

MIS Department Policy & Procedure 

Barracuda Backup Failure

When an overnight backup fails, sign into the Cloud interface and go to . . .

Main > RHBACKUP1 (left side navigation)

Choose Backup > Schedules from top navigation menu

Find the failed backup in the list and click Run Backup Now on far right, then Run Backup Now and Ok  

Then go to Reports > Backup in top navigation menu to see the success or failure of the backup

If the backup fails again, you can get some insight by clicking Details on the far right

Multiple Backup Failures

If a backup fails repeatedly, here are some troubleshooting options:

• Restart the Barracuda service on the server the backup failed on

• Uninstall and reinstall the Barracuda client on the server the backup failed on

• Restart the server that is failing to backup

• Rebuild the backup schedule